Frequently Asked Questions
How do I reset my password?
Click the "Reset it here" link above the login form or contact our support team at support@bubblehost.com.au with your username. We'll send you reset instructions within 24 hours.
Is my data secure?
Yes! We use bank-level 256-bit AES encryption for all data transmission and storage. Your files are stored in secure, redundant data centers with 24/7 monitoring.
Can I access files from my mobile device?
Absolutely. Our platform is fully responsive and works on all devices including smartphones, tablets, and desktop computers through any modern web browser.
What file types are supported?
We support all common file types including documents (PDF, DOC, DOCX), images (JPG, PNG, GIF), videos (MP4, AVI), and archives (ZIP, RAR).
How do I get an account?
Contact our sales team at support@bubblehost.com.au to set up your account. We'll guide you through the process and answer any questions you may have.